Hello Potential Volunteers!

 

Concessions

This is a task-oriented function. It is important that every concession worker learn from their Concessions Leader how every food and drink is properly prepared (eg. how much butter/oil and salt goes on popcorn, snow cone ice to flavoring ratio, etc.).

 

• Fulfill drink, candy, snow cone, and popcorn orders.

• Place on “Orders Out” table along with order receipt.

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Outpost

This is first and foremost a customer-facing function. Outpost workers are responsible for assuring Customer Satisfaction. It is in an Outpost worker’s power to define a customer’s impression of an evening at Hull’s Drive-In – whether exceptional, merely good, or bad.
 

• Assist in setting up the Outpost, (windows, apparel, etc)

• Take Customer orders for food, beverage, merchandise, and FM radios into the Point-of-Sale (PoS) system.

• Process payments (eg. cash, credit card, and Apple Pay)

• Fulfill any Outpost items (bottled soda, apparel, FM radios) in Customer orders

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Orders Out

This role requires “hustle.” Orders are to be picked-up and promptly delivered to the Pick-up Table. An Orders Out volunteer will spend the evening briskly walking back-and-forth.

 

• Carry customer order to the pickup table outdoors.

• Call the Customer Name loudly and clearly to indicate an order is ready for pickup. It may be necessary to do this more than once if an order is not promptly claimed.

• If an item that has been ordered is missing or incorrect, promptly coordinate satisfactory resolution with the Concessions Leader.

• Frequently monitor condiments and utensils, alerting the Paid Staff if items need to be replenished.